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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Juanita Holley

April 16, 2025

5  out of  5
rating by Juanita Holley
"Amelia was extremely professional and helpful. She even called my existing agent's office and coordinated police dates."
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Eclipse_Kra

April 15, 2025

5  out of  5
rating by Eclipse_Kra
"Very easy process setting up renters insurance! Was very polite and helpful."
We responded:
"I’m glad to hear you are protected with renters insurance!! 🏡😊 Melanie Schelling State Farm "
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CXO Epistoleus

April 15, 2025

5  out of  5
rating by CXO Epistoleus
"Great service! Very friendly and helpful."
We responded:
"Thank you for sharing!! ☺️Melanie Schelling State Farm "
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Nat'e Russell

April 14, 2025

5  out of  5
rating by Nat'e Russell
"Amelia answered all of my questions and also gave me some great options to choose from for my life insurance."
We responded:
"Understanding your life insurance is so important. Congratulations on protecting your family. 🥰 Melanie Schelling State Farm "
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Monte Singleton

April 11, 2025

5  out of  5
rating by Monte Singleton
"This office was great to work with! Very helpful!"
We responded:
"Thank you so much, Monte!! 🥰Melanie Schelling State Farm "
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Kimberly Gaona

April 11, 2025

5  out of  5
rating by Kimberly Gaona
"Very enjoyable to talk with. My niece enjoyed the balloon animals and the face paint. State Farm is a great company and always doing great things for the community."
We responded:
"I am so happy to hear that you enjoyed Kids Fest! It is one of the events that we look forward to every year. Being able to provide a fun and safe place for families for a day out and being able to give back is what it’s all about. 🎉🎉🎉Melanie Schelling State Farm "
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Kris Nelson

April 11, 2025

5  out of  5
rating by Kris Nelson
"Casey was wonderful to work with. She took time to explain all facets of my insurance policies and how they work, things that I had never known. I highly recommend Melanie’s office for all your insurance needs!"
We responded:
"Insurance policies have so many details. I’m glad that Casey was able to educate you and help you select your coverages. Thank you for your recommendation!! 😊 Melanie Schelling State Farm "
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Zeth Giles

April 10, 2025

5  out of  5
rating by Zeth Giles
"Everything about the experience was exceptional. I got all of my questions answered and felt as if I was a top priority. I would highly recommend Melanie Schelling with State Farm to anyone who is looking for an insurance company. Awesome all around."
We responded:
"Awe!! We love earning compliments and your business! Thank you for your insurance recommendation. 🥰 Melanie Schelling State Farm "
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Keith Maxfield

April 10, 2025

5  out of  5
rating by Keith Maxfield
"Melanie Schelling’s office is always very responsive and helpful. I deal with Amelia alot and she’s awesome. Glad to be their customer."
We responded:
"Thank you so much for your kind words. 🥰 I am delighted to hear that you had such a positive experience with my office and especially with Amelia – she truly is awesome! 👏 👏👏 We are so glad to have you as a customer and appreciate your trust in us. Thank you for sharing your feedback and for being a part of the Melanie Schelling State Farm family! 🌟💫Melanie Schelling "
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Josh Perkins

April 9, 2025

5  out of  5
rating by Josh Perkins
"Great working with Casey and the team at Melanie Schelling State Farm! They are very knowledgeable and made selecting the correct options for my situation a breeze."
We responded:
"Hey Josh, I’m absolutely thrilled to hear about your awesome experience with Casey and my team! 🌟It sounds like they really hit it out of the park with their expertise and stellar service. We’re all about making insurance, fun and easy, and we’re so glad we could make it a breeze for you. Thanks a ton for sharing the love you just made our day! 🚀😚Melanie Schelling State Farm "
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Zakari Briggs

April 9, 2025

5  out of  5
rating by Zakari Briggs
"Casey did a great job making sure that me as a younger person understood my policies and the options I have. She also offered a follow up prior to my next birthday to check about my life insurance policies as well. I don’t live in Decatur anymore, but any type of insurance I can have through this wonderful office; I will keep and maintain."
We responded:
"Thank you so much for your fantastic review! 📣I love hearing that Casey went above and beyond to ensure you understood your policies and options. It’s wonderful to know that she’s got you covered with a follow up before your next birthday too! 🎂Even though you are no longer in Decatur, we are thrilled that you chose to stick with our office for your insurance needs. We are here for you, no matter where life takes you! Thanks again for your kind words and continued trust! 🥰Melanie Schelling State Farm "
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nick schuecking

April 9, 2025

5  out of  5
rating by nick schuecking
"Very friendly and low pressure."
We responded:
"I’m delighted to hear you found my team friendly and low-pressure. That’s exactly the vibe we strive for! 😎 We want you to feel comfortable and confident with your insurance choices. Thank you for sharing your experience. 😊Melanie Schelling State Farm "
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Greg Frye

April 9, 2025

5  out of  5
rating by Greg Frye
"Very nice and a breeze to get my car insurance paid. It's so nice to have an actual voice to talk to me. Thank yo"
We responded:
"Oh, thank you for the wonderful feedback. ☺️ I’m so happy to hear that getting your car insurance taken care of was a breeze and that you appreciated having a real person to talk to. We pride ourselves on providing that personal touch! Thank you for choosing us and for sharing your experience. 🚗🌟☎️ Melanie Schelling State Farm "
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Brian

April 9, 2025

5  out of  5
rating by Brian
"I needed home insurance and had no idea who to turn to or how to judge which company was best for me. In my research I stumbled across of photo of a group of ladies who were smiling and simply seeming to enjoy their job working together. That photo inspired me to call the Melanie Schelling State Farm office. It turns out the great photo was just the beginning. The ladies I spoke with were not only nice and enjoyable to deal with, but extremely knowledgeable, too. The best part was how patient they were as I asked questions and they made sure I understood each part of what we discussed. I’m 58 and knowledge doesn’t always easily go into my head. Who knew understanding insurance could be enjoyable to get through? It’s easy to say that, for me, calling the Melanie Schelling State Farm office made my life easier and with the best quote in my research. This office rocked! A special thank you to Sarah Wilcoxen and Karah Pritchett for their awesome help!"
We responded:
"This is fantastic! I am over the moon to hear that a simple photo led you to our team at Melanie Schelling, State Farm and that your experience was nothing short of amazing. 🌝 🌠 It’s wonderful to know that my team, especially Sarah, made your home insurance, journey, enjoyable, informative, and stress-free. We’re all about making insurance, understandable and approachable, and we are thrilled to have made a positive impact on your decision. Your kind words and recognition mean the world to us – you rock too! 💣Thanks for choosing us and for sharing your story. ☺️Melanie Schelling "
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Amber B

April 8, 2025

5  out of  5
rating by Amber B
"Was able to meet with me in my limited schedule when I was searching for a better value on insurance coverage. They were able to get be more coverage with a better price."
We responded:
"Thank you for your review!"
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Lori Dillmam

April 7, 2025

5  out of  5
rating by Lori Dillmam
"Amanda was quick and efficient when adding my new car to my policy."
We responded:
"Welcome to Melanie Schelling State Farm! We appreciate your support and thank you for your referrals! 🥰"
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Brittany Kaye

April 7, 2025

5  out of  5
rating by Brittany Kaye
"They always get back to you super fast if you have to call and cant get ahold of anyone. Extremly friendly. All around awesome people."
We responded:
"Dang, you just made my day! Thank you for the compliments :) Who knew insurance could be so great! :) Melanie"
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Breonna Quinn vh1

April 7, 2025

5  out of  5
rating by Breonna Quinn vh1
"Was very helpful and helped me get lower car insurance. Explained everything clearly so I understood what was included"
We responded:
"Thank you so much for your thoughtful review! I am delighted to hear that my team was very helpful and assisting you securing lower car insurance. It’s wonderful to know that everything was explained comprehensively and you felt well informed about what was included. We are so happy to help you get taken care of!😊😊😊 Melanie Schelling State Farm "
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Tori Halmon

April 7, 2025

5  out of  5
rating by Tori Halmon
"Sarah was extremely helpful. Made sure I understood everything and kept my payments within my budget. Highly recommend."
We responded:
"Thank you for your kind words! We are thrilled to hear that Sarah was able to assist you effectively and ensure everything was clear while keeping your payments within your budget. Your recommendation means a lot to us. Have a wonderful day. 😎Melanie Schelling State Farm "
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Kyla Reihl

April 3, 2025

5  out of  5
rating by Kyla Reihl
"Great communication And takes the time of her day to help and answer any questions I have."
We responded:
"Thank you for your wonderful review! I’m delighted to hear that you had such a positive experience. It’s great to know that my team provided excellent communication and took the time to help and answer all of your questions. Your satisfaction is our top priority, and we are here for whenever you need us. 😊Melanie Schelling State Farm "
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Christyna De Lude

April 3, 2025

5  out of  5
rating by Christyna De Lude
"They were super helpful with answering questions, was prompt and efficient. Would absolutely recommend them!"
We responded:
"Awe!! Thank you!! We love getting recommendations 🥰🥰🥰🎉🎉🎉"
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Kyler Page

April 3, 2025

5  out of  5
rating by Kyler Page
"Always very nice, very helpful with everything."
We responded:
"Thank you for sharing your experience!! ☺️Melanie Schelling State Farm Insurance"
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Robbie Waddy

April 2, 2025

5  out of  5
rating by Robbie Waddy
"Mr.Anthony helped me with applying for a credit card. He was very professional a are all who work in this office."
We responded:
"Robbie, it has been our honor to be your insurance people for all these years! 🥰 Melanie Schelling State Farm "
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Demetrius Carter

April 2, 2025

5  out of  5
rating by Demetrius Carter
"While speaking to Ms.Sarah, she made the process very easy and understandable to a first time buyer. I feel confident in my purchase and I know that I now have support and a knowledgeable advisor of my policy. Thank you again for the help and support!!!"
We responded:
"Congratulations on your first purchase! We will be here to support you along the way. 😊 Melanie Schelling State Farm "
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King Louie

April 1, 2025

5  out of  5
rating by King Louie
"Molly was Awesome! Thank you for being very informational and Welcoming. Happy I chose this Store. TOP TIER !!!!!!"
We responded:
"We are so happy to have you as a new insurance customer!! 😊 Melanie Schelling State Farm"