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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nathan Mueller

May 6, 2025

5  out of  5
rating by Nathan Mueller
"Sarah was awesome to deal with. We switched both home and auto insurance for better rates. She walked us through all of our options and price points and was extremely knowledgeable and helpful. Would recommend Sarah at this agents office!"
We responded:
"I love getting such an awesome review! I’m glad she was able to help you switch both home and auto insurance for better rates. 🚙🚘🏡Having an explanation of all your options and price points make the difference. I’m glad to hear she made the process easy and enjoyable for you. Thanks for choosing us! 🥳Melanie Schelling State Farm "
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AJ Shafer

May 5, 2025

5  out of  5
rating by AJ Shafer
"Great customer service, very helpful and kind and helped drop my auto insurance rate by over half. They also have great bundles to help save money as well, in my case for renters and auto."
We responded:
"Wow, thank you for the glowing review! ☀️☀️☀️I love hearing that you had great customer service and found us very helpful and kind. Dropping your auto insurance rate by over half is incredible. Who doesn’t love saving money?! 💰 💰💰And those great bundles for renters and auto? They are definitely a game changer for Savings! Thank you for letting us help you out! 🤑Melanie Schelling State Farm "
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Anas Love

May 5, 2025

5  out of  5
rating by Anas Love
"Great customer services."
We responded:
"Awe!!! 🥰🥰🥰🥰 thank you for showing us some love today!!"
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Kevin Moran

May 2, 2025

5  out of  5
rating by Kevin Moran
"Sara was very helpful with setting up life insurance. Very thorough and explained everything in detail. She is very knowledgeable, friendly and courteous. Great customer service! Highly recommended!"
We responded:
"Thanks so much for your amazing review! I’m thrilled to hear that Sarah was super helpful with setting up your life insurance. 🛟♥️ It is awesome that she was so thorough and explained everything in detail she really is knowledgeable. Great customer service is what we strive for and I’m glad she delivered. Thank you for sharing your experience! ☺️Melanie Schelling State Farm "
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Maci Glasco

May 2, 2025

5  out of  5
rating by Maci Glasco
"My free insurance quote with Amelia glasco was quick and easy! I really feel satisfied with the experience and out come!"
We responded:
"We love personalizing insurance to our customers. 😊 Melanie Schelling State Farm Insurance"
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April McCloud

May 2, 2025

5  out of  5
rating by April McCloud
"Thank you for taking care of me and my son insurance needs being so nice and caring. You'll always be trusted to handle our insurance needs. Amelia, thanks for your follow up and follow through."
We responded:
"Awe!!! You are sooooo welcome! Thank you for being our customer! 😊 Melanie Schelling State Farm "
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Jon_Emily Torrenga

May 1, 2025

5  out of  5
rating by Jon_Emily Torrenga
"Great office! Casey has been very helpful and patient, especially during our recent life events for my family."
We responded:
"Thank you for taking time to share your feedback! I’m glad that you felt cared for during challenging times. ☺️Melanie Schelling State Farm "
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Emily Boyer

May 1, 2025

5  out of  5
rating by Emily Boyer
"I'm so happy that I've switched my insurance to be through Melanie Schelling's office. I've been hesitating switching insurance for a while now because I had it in my head it was going to be a nightmare. But not only did D'Anthony make it such a smooth and easy process, he also got me any amazing quote. Everyone was so friendly, and it was just like sitting down and hanging out with friends. Melanie even offered me cake, which was so cool. Making this switch was definitely the right move."
We responded:
"I’m just saying, the cake was delicious ! 😂🤣🤷🏼‍♀️We are so happy to welcome you to our office. And I love hearing that you felt comfortable right away. It’s totally understandable to feel hesitant about making a switch, but we are so glad D’Anthony made the process smooth and easy no nightmare here! And an amazing quote? That’s the cherry on top! Thanks for trusting us and welcome to the family. 🎂🍰🧁Melanie Schelling State Farm "
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Sikiesha Cook

April 30, 2025

5  out of  5
rating by Sikiesha Cook
"State Farm got me life insurance when no one could I love that they are great!"
We responded:
"This makes my day!! I’m so glad you were able to get life insurance!!!!. 😊 Melanie Schelling State Farm Insurance Decatur IL"
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Quiana Goree

April 30, 2025

5  out of  5
rating by Quiana Goree
"Getting renters insurance was so easier and the cost was responsible. Sarah was very sweet and professional"
We responded:
"Renters insurance made easy with a great price! I’m thankful for your review and glad to have you as a customer!! 🎉🎉🎉 Melanie Schelling State Farm "
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Tyler Kitchens

April 30, 2025

5  out of  5
rating by Tyler Kitchens
"Casey and Sarah were very friendly and sweet and top-notch professionals, answering all my questions, and making sure I was taken care of at a great deal! For the greatest deals on the greatest insurance, call State Farm Agent Melanie Schelling for a quote on all of your insurance needs!!"
We responded:
"Well this is just lovely!! Friendly professionals giving out great deals and great insurance sounds like a win! 🤩Melanie Schelling State Farm "
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Nick Miller

April 29, 2025

5  out of  5
rating by Nick Miller
"Clear communication, no hasstle adding motorcycle insurance and other policies as an existing customer. :) Casey and D'anthony are super easy going, quick and helpfull when it comes to changing adding or helping understand anything"
We responded:
"Thanks for the awesome review! 🏍️We are so glad we could make adding motorcycle insurance and other policie smooth and hassle-free for you. Clear communication is our jam! Ride safe and know we’ve got your back! 🚦😎 Melanie Schelling State Farm "
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Shay Wright

April 29, 2025

5  out of  5
rating by Shay Wright
"I am highly satisfied with the information and rates given to me through state farm. I received quotes for renters insurance and a life insurance policy. I was offered a certain amount for my life insurance quote and planned on paying a certain monthly amount for my policy. Casey offered me more life insurance coverage for the same amount I was already planning on paying monthly. It is a WIN WIN for me to know I can lift that burden for my family so they don't have to worry about it in the time of need."
We responded:
"Wow, thank you for sharing! 🌟Such an awesome review! We are excited to hear that you’re highly satisfied with the info and rates you received. Casey sounds like a rockstar for helping you secure Moore life insurance coverage at the same price, talk about a win-win. 🏆 It’s incredible that you’re planning ahead to lift that burden for your family. We are honored to be a part of the journey and here to help whatever you need us! ❤️😊Melanie Schelling State Farm "
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Erionna Lacole

April 28, 2025

5  out of  5
rating by Erionna Lacole
"Easiest & cheapest renters insurance process ever ! Definitely recommend"
We responded:
"Thanks for the shout out! 🏠🔑We are so glad we could make getting renters insurance easy and affordable for you. Simple and stress-free is what we’re all about. Thanks for recommending us. We are here anytime you need us. ⏰Melanie Schelling State Farm "
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Michael Stephens

April 25, 2025

5  out of  5
rating by Michael Stephens
"Quotes were done ahead of time so the signing process went smooth. Nobody tried to upsell anything I didn't want"
We responded:
"We appreciate your review so much. 🎉🎉🎉 We do our very best to make things go smoothly and quickly for our customers. Making sure that our customer understands the product and the options which allows for you to pick the kind of coverage you want. 🏡 It’s most important to us that you have the right policy for YOU and we don’t want to pressure you into feeling like there’s other things you need to buy. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️We uncover your needs, and you decide what you want! We look forward to taking care of you for many years to come! 😊Melanie Schelling State Farm."
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Tracy Miller

April 25, 2025

5  out of  5
rating by Tracy Miller
"Love this insurance place. They r so friendly."
We responded:
"Awe, thank you, Tracy!! ❤️ Melanie Schelling State Farm Insurance"
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Loceean Laney

April 24, 2025

5  out of  5
rating by Loceean Laney
"I was getting car insurance. The staff was very polite and knowledge."
We responded:
"🚙🚗🚙 i’m glad we were able to help you take care of getting your car insurance! Welcome to Melanie Schelling State Farm🥰🥳"
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Tali

April 24, 2025

5  out of  5
rating by Tali
"Very pleasant and knowledgeable. Made the experience simple and easy. Didnt feel uncomfortable by answering the questions."
We responded:
"I appreciate you sharing your feedback. We try very hard to make sure our customers understand what they are buying and feel comfortable throughout the process.☺️"
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Katie Mahoney

April 23, 2025

5  out of  5
rating by Katie Mahoney
"Super sweet lady! That immediately wanted to see if she could get me insurance for my new house after meeting at the kids festival. Definitely wouldn’t want any other insurance than State Farm"
We responded:
"I’m so glad to hear this! Meeting people at Kids Fest is one of our favorite things to do. I’m glad we could help you with your insurance. Congratulations on your new house!!🏡😊Melanie Schelling State Farm "
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Sarah Baylor

April 23, 2025

5  out of  5
rating by Sarah Baylor
"Amanda helped me set up homeowner's insurance which is confusing & overwhelming for a first time homeowner. She was patient, kind & very knowledgeable throughout the process. I appreciate her help and she made one step of buying a home seem easy! Thank you Amanda!!"
We responded:
"Congratulations on getting your first home! 🏠 I’m so glad that Amanda was able to help you set up your homeowners insurance. 💯You are right, there are so much to know and do with insurance especially on a house. 🤗Welcome to Melanie Schelling State Farm."
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Haley O'Neil

April 22, 2025

5  out of  5
rating by Haley O'Neil
"Casey has always been amazing to work with! We recently scheduled a call to discuss making changes to my life insurance policy. She went over the additional options I had and was patient with me when I asked questions. It's nice to work with people who are friendly, polite, and individualize the conversation. I highly recommend reaching out to Casey for any insurance needs!"
We responded:
"Life insurance is so important. I’m glad to hear that you had a chance to review and understand the policy and coverage that you have. We enjoy educating customers on how to protect themselves and their families. Thank you for the shout out.☺️Melanie Schelling State Farm "
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Jeff Forbes

April 22, 2025

5  out of  5
rating by Jeff Forbes
"My new car insurance was so easy and Fast. Sarah made everything perfect!!!! ❤️ Amanda Langston"
We responded:
"I like seeing that extra very! We always try to take things to the next level!! 😊 Melanie Schelling State Farm insurance"
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Bee Broadnax

April 22, 2025

5  out of  5
rating by Bee Broadnax
"She is awesome. Very nice and professional. Got the best rate on my car and homeowner insurance. Highly recommend"
We responded:
"Welcome to Melanie Schelling State Farm! 🎉🎉🎉I love hearing that you got the best rate on your car and homeowners insurance. Please tell your friends XOXOXO.😉"
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Veronica Logan

April 22, 2025

5  out of  5
rating by Veronica Logan
"Excellent service from all the staff! Shout out to Amelia for always being so helpful!"
We responded:
"Veronica, thank you for supporting my team and my office. ❤️🎉 I'm so proud of my team, and the quality service they provide. Thank you for taking a moment to acknowledge them! ☺️ Melanie Schelling State Farm "
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Jd Booker

April 21, 2025

5  out of  5
rating by Jd Booker
"Sarah was an excellent representative and was extremely quick with her quotes. She was a pleasure to work with and made State Farm a future option for insurance."
We responded:
"Jd, thank you so much for your kind words! I love hearing that Sarah provided you with exceptional service and quick quotes. 🔥Knowing that you had an enjoyable experience and that you’re considering State Farm for your future insurance needs makes our day. We appreciate your feedback and look forward to visiting with you again! ☺️Melanie Schelling State Farm "