Reviews
State Farm® Agent Melanie Schelling
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Karen Cook
November 5, 2026
"She was very quick with my quote."
"Quick service and helpful insurance guidance every time! 😊Melanie Schelling State Farm "
Michael Null
November 5, 2026
"Very professional, knows what she's talking about and got me insured with a great price in about 30 mins... would 100% recommend"
"Thank you! We appreciate great insurance customers. I’m glad we could find you a great price with professional service. 🥰Melanie Schelling State Farm "
Awaitey John
October 29, 2026
"Excellent service. Really impressed."
"Thank you for your review! All insurance companies are not alike, and don’t earn 5 stars!! 🥰 Melanie Schelling State Farm Insurance"
Jaedyn Lamberson
October 28, 2026
"I was able to get my questions about car insurance answered quickly! I was set up with a couple different options, and offered the best possible prices! Phone call only lasted about 5-6 minutes"
"Thanks a bunch for sharing your experience! I’m glad it was a quick process to adjust your car insurance. 😊Melanie Schelling State Farm! 🎉😊🎉"
Mike Moore
October 28, 2026
"Take advantage of the rare thing which is a local agent of a big firm that actually cares about you.
Melanie, Sarah and everyone from the Decatur office, who have spoken with me regarding my policies, have been excellent.
Pro, knowledgeable, quick to respond, upfront. Promises of call backs have always been followed through. Estimates on point."
"You hit the nail on the head! 🔨 we care about our customers. Thank you, Mike, for this wonderful review. 🥰 Melanie Schelling State Farm Insurance "
Mark Bridge
October 26, 2026
"Amelia, once again, exceeded my expectations! Thank you Amelia and State Farm!"
"This makes my heart happy! 💝 thank you for sharing your positive experience! 😊Melanie Schelling State Farm "
Anne Worthey
October 24, 2026
"The staff is very friendly and helpful. Sarah was very kind, welcoming and helpful!! I was very pleased with the service!"
"Anne, We appreciate your feedback! Friendly, knowledgeable and welcoming are our goal! 🎯Melanie Schelling State Farm "
Jordan Barker
October 22, 2026
"The ladies at this office are remarkable. Anytime I have a question and no matter how many I have, they always are happy to answer and make sure I feel I’m getting the best price and best coverage possible."
"Thank you, Jordan! It’s nice to be recognized for giving great service! 🎉 😊Melanie Schelling State Farm "
Carol King
October 21, 2026
"Very helpful, friendly and prompt, even though she had a sore throat"
"I’m so glad she was still able to help you!! Her whisper was pretty strong yesterday! 😂🤦🏼♀️ welcome to Melanie Schelling State Farm 🎉"
Krystle Costa
October 20, 2026
"Thank you so much for the fast and easy process!"
"You are so welcome! Making things fast and easy when dealing with insurance is our goal. :) Melanie Schelling, State Farm"
Carol Lawton
October 19, 2026
"Everyone is always extremely helpful.
Thank you"
"We try to give each of our customers outstanding experiences. 🥰Melanie Schelling State Farm "
Susie Drabing
October 19, 2026
"Had an appointment today to discuss life insurance options for me and my husband. Molly Grider met us at the door and made us feel welcome and was very polite and courteous. Amelia was extremely knowledgeable and thorough as she went over all of the life insurance options. I would highly recommend Melanie Schilling's office for any type of insurance , especially life insurance! Excellent service, friendly staff."
"Yes!! This is our goal every single day! To help people and make them feel comfortable with their insurance. We appreciate your feedback. :) Melanie Schelling State Farm"
Skymaster 426
October 16, 2026
"Very quick, very easy, and very kind! That's good service right there, especially when you're a few days before you get a late fee and you wanna get that done done."
"Awesome! I love hearing that we were able to get you settled! 😊Melanie Schelling State Farm "
Jerry Cole
October 15, 2026
"I have had a wonderful experience with Amelia That worked for State Farm. Melanie,"
"Jerry, I appreciate this so much and I’m sure Amelia does, too! :) Melanie"
Brendon Barbee
October 15, 2026
"I really appreciate the service I was given it was quick and easy and simple to understand 5 star experience"
"Brandon, Thank you for your review and 5 star rating! I love hearing that it was quick and easy. 🥰Melanie Schelling State Farm "
Madison Mayberry
October 14, 2026
"Very happy with my experience!"
"I love it when we have a great price and experience! Thank you for sharing 😊Melanie Schelling State Farm "
Dawn Hutchins
October 14, 2026
"Very courteous and very helpful !"
"Yea!! I love hearing great things about my team. Thank you for sharing! 😊Melanie Schelling State Farm "
Kelly Frakes
October 13, 2026
"I called and needed my ID insurance card and they was within 5 minutes I had an email to me those ladies out there at Melanie's is perfect they are a blessing"
"YOU are a blessing! 🥰 so glad we could help you. 😊Melanie Schelling State Farm "
Kelsey Wesslund
October 7, 2026
"Casey was so easy to work with while switching my car insurance from one vehicle to another. She also provided a lot of helpful information on life insurance!"
"Kelsey, thank you for sharing your experience. We work to protect you and provide you with a great interaction each time. 🎉🎉Melanie Schelling State Farm "
Alaynee West
October 7, 2026
"Amazing service"
"Awe, thanks!! ☺️ "
Meridith Guen
October 6, 2026
"She is accommodating and very informative"
"We appreciate you! So glad we could help! 😊Melanie Schelling State Farm "
Angela Howard
October 5, 2026
"Sara was very friendly and I look forward to doing business with State Farm"
"Thank you! 😘 Melanie Schelling State Farm"
Monya Russell
October 1, 2026
"I had a great experience with both the employees I encountered on my recent visit. Amelia was terrific 👏"
"Oh thank you for your feedback!!! My team is outstanding. I’m so glad you agree! 😉Melanie Schelling State Farm "
sheri jeff
October 1, 2026
"Sarah is such a good person to talk with and deal with on my insurance. I’m so glad she contacted me."
"Thank you!! She is truly a gem and a valuable resource. I’m glad she contacted you, too! 🥰Melanie Schelling State Farm "
Marie Wayne
October 1, 2026
"Had a thorough review and uncovered a few updates needed in my coverage. Casey was prompt, efficient, and very knowledgeable."
"Thank you for sharing! We appreciate our customers and work to provide the very best service. 😊Melanie Schelling State Farm "