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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mindy Johnson

October 2, 2024

5  out of  5
rating by Mindy Johnson
"Casey does an amazing job and is very helpful with your needs. Extremely nice and she took care of my needs. I recommend State Farm Melanie Schelings office i am very pleased with the service i received. Thank you Casey!!’"
We responded:
"Thank you for acknowledging her. It is so nice to hear! :) Melanie"
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linda ryherdschroeder

October 1, 2024

5  out of  5
rating by linda ryherdschroeder
"Excellent service with Casey. Very patient and thoroughly explained everything!"
We responded:
"We are so happy to have you at Melanie Schelling State Farm!!"
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nancy ryherdschroeder

October 1, 2024

5  out of  5
rating by nancy ryherdschroeder
"Casey is a delight to talk to. She knows her job and was very helpful on our home and auto insurance. I believe we will love being here. Thank you"
We responded:
"You absolutely will love it here! Home and auto insurance with State Farm Melanie Schelling is the place to be!!!"
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James Washington

September 29, 2024

5  out of  5
rating by James Washington
"Great customer service and helpful"
We responded:
"James, Thank you for the 5 star rating!! :) Melanie"
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Cailee Drone

September 27, 2024

5  out of  5
rating by Cailee Drone
"Melanie Schelling was wonderful to work with"
We responded:
"Thank you! ☺️ "
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Emile Joyner

September 27, 2024

5  out of  5
rating by Emile Joyner
"Great experience, D’Anthony addressed all my concerns and got me squared away."
We responded:
"It was a pleasure to meet you! I’m glad he was an able to help you! 😊 Melanie Schelling State Farm "
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Lazoria Kimble

September 26, 2024

5  out of  5
rating by Lazoria Kimble
"Very nice and straight to the point….. 10/10 very recommend"
We responded:
"I appreciate your feedback and we love recommendations!!! 🎉 Melanie Schelling State Farm "
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Tyler Leggons

September 25, 2024

5  out of  5
rating by Tyler Leggons
"It was quick, easy, and hassle free. Extremely Friendly and helpful. I highly recommend! 😁"
We responded:
"Tyler, thank you for your recommendation!! 😊Melanie Schelling State Farm "
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Angela Schultz

September 25, 2024

5  out of  5
rating by Angela Schultz
"I waited til the last min. to get renters insurance for my new apartment and Sarah with state farm was super sweet!! She was very knowledgeable yet fast since I was calling from work. I really appreciated her help. I would recommend her to anyone."
We responded:
"Congratulations on your new apartment! I’m happy to hear that Sarah did a great job for you! 🥳Melanie Schelling State Farm "
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Dalton Lovett

September 25, 2024

5  out of  5
rating by Dalton Lovett
"Molly was so helpful and kind. Really went above and beyond to not only help me but to make me feel comfortable and taken care of. She deserves a raise. 10/10. Absolutely would do business again"
We responded:
"Ooooo! What a great review! Molly is super awesome 😎 🎉❤️"
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Monica finley

September 24, 2024

5  out of  5
rating by Monica finley
"Very helpful"
We responded:
"Yessss!!! Thank you for sharing. 😊Melanie Schelling State Farm "
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Shannon Johnson

September 24, 2024

5  out of  5
rating by Shannon Johnson
"Amelia at Melanie Schellings office is so great to work with? She’s always on top of things when I need it!"
We responded:
"Auto insurance, Home insurance, Life insurance....perfect score! Thank you, :) Melanie State Farm"
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alicia ingram

September 23, 2024

5  out of  5
rating by alicia ingram
"Very Polite and Knowledgeable of my insurance concerns in a professional manner."
We responded:
"Alicia, we are here to help! Professional, knowledgeable insurance answers every time! 😊 Melanie Schelling State Farm "
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Rebecca Green

September 21, 2024

5  out of  5
rating by Rebecca Green
"Shortly after returning to Decatur after a 23 yr absence, I purchased a new car. My friend suggested I try her agent. I’m so very glad I did. Sarah has been a blessing to work with, so kind & friendly with a wealth of knowledge not to mention a fantastic price for my car policy. I’ve been so pleased that when I purchased my home this week I immediately stopped by the office to add homeowners insurance through State Farm as well. Thank you to Sarah for the helping hand and the shoulder to lean on when I needed to alleviate the stress of these large purchases. Sincerely, Rebecca Green"
We responded:
"Welcome home!! I’m glad Sarah was able to help you with your transition. We appreciate you and your referrals. 😊 Melanie Schelling State Farm "
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Brooke Phillips

September 20, 2024

5  out of  5
rating by Brooke Phillips
"Amazing customer service went Sarah went above and beyond for us"
We responded:
"Amazing customer deserves amazing customer service!! 🎉🥳🎉"
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Barbara Lynn Ballee

September 20, 2024

5  out of  5
rating by Barbara Lynn Ballee
"D'Anthony was very friendly, helpful, knowledgeable, and easy to work with. He set us up with a great discount on our auto, bundled our existing homeowners, all by phone. He followed up with us by text. I highy recommend him."
We responded:
"Hearing that you bundled your home and auto is awesome! Such a great way to save money!! 👍👍👍 Melanie State Farm "
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Redbull_1991 Rages

September 20, 2024

5  out of  5
rating by Redbull_1991 Rages
"D'Anthony provided excellent customer service. Answered every question I had regarding policy assessment along with risks and rewards. Could not be more satisfied with this service!"
We responded:
"This is what we do at Melanie Schelling State Farm. Matching your risks to policies. Thank you for sharing your experience. 😊"
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Corey Luter

September 19, 2024

5  out of  5
rating by Corey Luter
"Very kind and knowledgeable of The Insurance that I was asking about Meet my demands and I’m very glad that I went with this company! I would recommend this company to my family and friends!"
We responded:
"Thank you for your recommendation!!! We like to build our customers with people like you! ☺️ Melanie Schelling State Farm "
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salat alnurridin

September 19, 2024

5  out of  5
rating by salat alnurridin
"Sarah is an amazing agent! Very timely and professional! Will be going to her for all my insurance needs!"
We responded:
"Woo hoo! Way to go Sarah! I’m glad she was able to help you with your insurance needs. ☺️ Melanie Schelling State Farm "
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Grace Floyd

September 19, 2024

4  out of  5
rating by Grace Floyd
"I wàs treated very nicely. He asked if I had any other questions. The difference in prices was not enough for us to switch. I appreciate time time he spent with checking things out. Thank you."
We responded:
"Welp!! Hopefully we will win you over at your next renewal. I’m glad you had a great experience. 😊"
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Sierrah Crist

September 18, 2024

5  out of  5
rating by Sierrah Crist
"Sarah was easy to work with, very knowledgeable, and has amazing customer service! She really found us the best insurance quote. Thank you again!!"
We responded:
"I love hearing when my team takes great care of customers. And, I’m glad you received the best insurance quote, too!! 🎉 Melanie Schelling State Farm "
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June Bunch

September 17, 2024

5  out of  5
rating by June Bunch
"Sarah was so very nice and helpful, she explained everything and she made it a pleasant experience. Thank you so much!!"
We responded:
"I’m so glad you had a great experience!! 😊 Melanie Schelling State Farm "
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Lindsey Bell

September 17, 2024

5  out of  5
rating by Lindsey Bell
"Always kind and helpful!"
We responded:
"Thank you, Lindsey. :) Melanie"
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Melissa Flaugher

September 17, 2024

5  out of  5
rating by Melissa Flaugher
"We had the best experience switching our insurance. Casey was very easy to work with, explained everything in detail, and now we are saving money!"
We responded:
"🎉🎉🎉 I’m so grateful you had the best experience switching insurance and are saving money! Welcome to Melanie Schelling State Farm ☺️"
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Lens of Eli

September 17, 2024

5  out of  5
rating by Lens of Eli
"D’Anthony is great. Super polite , friendly and informative. Saved me over $100 on auto insurance with more drivers than my last policy. Would recommend!"
We responded:
"So many things…. Awesome to hear that you saved over $100 on auto insurance, and got better coverage…AND…. So excited to partner with you—absolutely love your photography skills!! ☺️ Melanie Schelling State Farm "