State Farm® Insurance Agent Melanie Schelling
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
mereduth Chamberlain
May 16, 2025
5
out of
5
rating by mereduth Chamberlain
"Amelia was very knowledgeable as well as helpful. Got us all squared away. :)"
We responded:
"Ooooooo best insurance!! :) Melanie"
Rebecca Kitchens
May 16, 2025
5
out of
5
rating by Rebecca Kitchens
"coming to this office was the easiest decision ever! they help you with every step whether you know a little or alot about insurance."
We responded:
"Wow, you just made our day! 🥳 I’m so glad coming to our office was an easy decision – – it’s what we aim for! 🎯🎯🎯Whether you’re an insurance pro or just starting to learn the ropes, we’re always here to guide you every step of the way. 🚀Thank you for your support and we can’t wait to help you again! 😊Melanie Schelling State Farm "
K P
May 16, 2025
5
out of
5
rating by K P
"Have been with this agency since they opened. Always get top notch service from all the staff. Great SF office!"
We responded:
"Wow, you are in OG of our agency! 🏆Thank you for sticking with us since day one – – we are lucky to have amazing customers like you. Our team is always here to bring you the top-notch service you deserve. Sending a big virtual high-five from the SF office! 🙌☺️ Melanie Schelling State Farm "
Savanna Early
May 15, 2025
5
out of
5
rating by Savanna Early
"Casey was very thorough with my options for life insurance! It was great talking to her, very friendly, understanding, and educated!"
We responded:
"Thanks for the awesome shout out! Casey is like a life insurance wizard – thorough, friendly, and full of knowledge! 🧙🪄We’re so glad she made the process easy and enjoyable for you. 🌟She loved chatting with you too! If you ever have any more questions, Casey and the rest of our team are always here to help. 😊Melanie Schelling State Farm "
Brenna Woolery
May 15, 2025
5
out of
5
rating by Brenna Woolery
"Sarah made it super quick, easy, and painless to get the coverage I needed at a great price"
We responded:
"Sarah really knows how to make insurance quick easy and totally painless – – she’s incredible at finding the perfect coverage at a great price! I’m so glad she could help!🎁🎁🎁 Melanie Schelling State Farm "
stephen Dicken
May 14, 2025
5
out of
5
rating by stephen Dicken
"Dealing with Sarah was a very pleasant experience. She explained all the details of both the auto and home policies I will definitely tell all my friends and neighbors how they can finally buy insurance with a personal touch."
We responded:
"Thank you for the glowing review! 🌅My office always adds the personal touch to make insurance feel less like a chore and more like a breeze. 🌈I’m thrilled to hear everything was easy to understand and enjoyable for you! And wow, word-of-mouth is the best compliment – – your friends and neighbors are lucky to have you. 🍀If you ever need anything, we are just a call away! 😊Melanie Schelling State Farm "
Shelby D
May 14, 2025
5
out of
5
rating by Shelby D
"I have had insurance through Melanie Schelling at State Farm for several years now for my insurance. They go over everything in great detail with you so you know exactly what coverage you are getting. Very helpful and easy to talk to!"
We responded:
"Buying a home is so exciting! You don't need any extra stress. We love helping to make the insurance easy. :) Melanie State Farm Insurance, Decatur, IL"
Jeshae Ali
May 14, 2025
5
out of
5
rating by Jeshae Ali
"Sarah was really friendly. She understood exactly what I was looking for when it came to car and life insurance and helped me find the perfect plan. The perfect plan lower than the price I was paying through another insurance company!"
We responded:
"Thank you for the awesome review! We like to consider ourselves like matchmakers for car insurance – – we just get it! ❤️🚙❤️We are so glad you were able to find the perfect plan and save some money while doing it. 💸💸💸Winning all around! If you ever need anything else, the team is always here to help! 😊Melanie Schelling State Farm "
Shanae Jones
May 14, 2025
5
out of
5
rating by Shanae Jones
"I’ve been searching for car insurance the young lady Sarah I spoke with helped me so much she explained everything to me she was patient with me and very helpful I’ve had State Farm before and I loved them never had any issues on their end I Def recommend them over any insurance Company and most importantly customer service is top tier 10/10"
We responded:
"Dang, this is an awesome review! 🤩🤩🤩I love hearing that you had such a great experience with us ( and that our team member made car insurance shopping, easy and stress-free! ). Patience, helpfulness, and top-tier customer service are what we strive for every day, so hearing this feedback means the world to us. We are lucky to have you as part of the State Farm family – – thank you for the recommendation! 💞Melanie Schelling State Farm "
Jan Sweitzer
May 13, 2025
5
out of
5
rating by Jan Sweitzer
"Casey is a joy to work with and is very knowledgeable."
We responded:
"Thank you for the kind words! 🥰 Melanie Schelling State Farm "
Kyle Cross
May 12, 2025
5
out of
5
rating by Kyle Cross
"Sarah was very precise and helpful in providing an insurance quote!"
We responded:
"I’m glad to hear that the quote hit the mark! 🎯We are so grateful to have you! ☺️Melanie Schelling State Farm "
Kim Bond
May 9, 2025
5
out of
5
rating by Kim Bond
"I worked with Casey and she was very nice, patient, and answered all my questions so that I could make the right decision about my car insurance. Thank you State Farm for your focus on your customers!!!"
We responded:
"Thank you for the awesome review! Casey’s superpower 🦸♀️is making insurance easy and stress-free, and it sounds like she absolutely nailed it. 🔨🔨🔨We are so glad she was able to patiently guide you through your options and help you make the best decision. At State Farm, our customers are always ☝️number one and it’s amazing people like you who make our job so rewarding. ☺️Melanie Schelling State Farm "
Breanna Gannon
May 9, 2025
5
out of
5
rating by Breanna Gannon
"I recently switched State Farm agents and became a client of Melanie Schelling, after being with my last agent for almost 20 years…one conversation with Casey was all it took to make the switch. My monthly payments had gone up tremendously, and I cannot thank Casey enough for helping me to lower my bill a substantial amount. Not only did she help me set in place discounts that I was missing, but she also took the time to explain the difference between life insurance policies, and help me set up one that best fit my needs. Thank you Casey, for all of your help! :)"
We responded:
"Wow, what an awesome review! 🎉We are so thrilled you made the switch to Melanie Schelling‘s agency—welcome aboard! Casey is truly a rockstar, and it sounds like she knocked it out of the park with her super sleuthing skills to find those discounts and help you save big ! 💰Plus, her life insurance wisdom—Chefs kiss! 👨🍳We’re so glad she could guide you to the perfect plan for your needs. Thanks for your kind words and don’t hesitate to reach out if you ever need more expert advice or want to chat— we are here for you!! 🥰Melanie Schelling State Farm "
Ashley Beck
May 8, 2025
5
out of
5
rating by Ashley Beck
"Casey has been excellent to work with! State Farm is excellent!"
We responded:
"Thanks, Ashley! Taking care of your insurance is our pleasure. :) Melanie State Farm Insurance, Decatur, IL"
Cam Casey
May 8, 2025
5
out of
5
rating by Cam Casey
"Was a very nice and easy experience. Would highly recommend"
We responded:
"That is exactly what we aim for! 🎯Your recommendation means the world to us and we’re happy to have you. Cheers to making insurance stress-free! 😊Melanie Schelling State Farm "
Jen Carter
May 7, 2025
5
out of
5
rating by Jen Carter
"Very nice employees. Always pleasant to deal with. Very fair pricing."
We responded:
"Jen, Thank you for your feedback. It makes my day when I hear how awesome my coworkers are!!! And, I love hearing we have very fair pricing, too. 😊Melanie Schelling State Farm "
Jessica Morgan
May 7, 2025
5
out of
5
rating by Jessica Morgan
"Casey was amazing and answered all my questions. She made the process of getting life insurance a lot less painful. Definitely recommend Casey for your insurance needs!"
We responded:
"Casey strikes again! 🎉We are so happy to hear she worked her magic to make the life insurance process smooth and stress-free …no pain, all gain! 💪thanks for the glowing recommendation. We are lucky to have Casey on our team and even luckier to have awesome customers like you! If you ever have more questions or insurance needs, you know who to call! ☺️ Melanie Schelling State Farm "
Nathan Mueller
May 6, 2025
5
out of
5
rating by Nathan Mueller
"Sarah was awesome to deal with. We switched both home and auto insurance for better rates. She walked us through all of our options and price points and was extremely knowledgeable and helpful. Would recommend Sarah at this agents office!"
We responded:
"I love getting such an awesome review! I’m glad she was able to help you switch both home and auto insurance for better rates. 🚙🚘🏡Having an explanation of all your options and price points make the difference. I’m glad to hear she made the process easy and enjoyable for you. Thanks for choosing us! 🥳Melanie Schelling State Farm "
AJ Shafer
May 5, 2025
5
out of
5
rating by AJ Shafer
"Great customer service, very helpful and kind and helped drop my auto insurance rate by over half. They also have great bundles to help save money as well, in my case for renters and auto."
We responded:
"Wow, thank you for the glowing review! ☀️☀️☀️I love hearing that you had great customer service and found us very helpful and kind. Dropping your auto insurance rate by over half is incredible. Who doesn’t love saving money?! 💰 💰💰And those great bundles for renters and auto? They are definitely a game changer for Savings! Thank you for letting us help you out! 🤑Melanie Schelling State Farm "
Anas Love
May 5, 2025
5
out of
5
rating by Anas Love
"Great customer services."
We responded:
"Awe!!! 🥰🥰🥰🥰 thank you for showing us some love today!!"
Kevin Moran
May 2, 2025
5
out of
5
rating by Kevin Moran
"Sara was very helpful with setting up life insurance. Very thorough and explained everything in detail. She is very knowledgeable, friendly and courteous. Great customer service! Highly recommended!"
We responded:
"Thanks so much for your amazing review! I’m thrilled to hear that Sarah was super helpful with setting up your life insurance. 🛟♥️ It is awesome that she was so thorough and explained everything in detail she really is knowledgeable. Great customer service is what we strive for and I’m glad she delivered. Thank you for sharing your experience! ☺️Melanie Schelling State Farm "
Maci Glasco
May 2, 2025
5
out of
5
rating by Maci Glasco
"My free insurance quote with Amelia glasco was quick and easy! I really feel satisfied with the experience and out come!"
We responded:
"We love personalizing insurance to our customers. 😊 Melanie Schelling State Farm Insurance"
April McCloud
May 2, 2025
5
out of
5
rating by April McCloud
"Thank you for taking care of me and my son insurance needs being so nice and caring. You'll always be trusted to handle our insurance needs. Amelia, thanks for your follow up and follow through."
We responded:
"Awe!!! You are sooooo welcome! Thank you for being our customer! 😊 Melanie Schelling State Farm "
Jon_Emily Torrenga
May 1, 2025
5
out of
5
rating by Jon_Emily Torrenga
"Great office! Casey has been very helpful and patient, especially during our recent life events for my family."
We responded:
"Thank you for taking time to share your feedback! I’m glad that you felt cared for during challenging times. ☺️Melanie Schelling State Farm "
Emily Boyer
May 1, 2025
5
out of
5
rating by Emily Boyer
"I'm so happy that I've switched my insurance to be through Melanie Schelling's office. I've been hesitating switching insurance for a while now because I had it in my head it was going to be a nightmare. But not only did D'Anthony make it such a smooth and easy process, he also got me any amazing quote. Everyone was so friendly, and it was just like sitting down and hanging out with friends. Melanie even offered me cake, which was so cool. Making this switch was definitely the right move."
We responded:
"I’m just saying, the cake was delicious ! 😂🤣🤷🏼♀️We are so happy to welcome you to our office. And I love hearing that you felt comfortable right away. It’s totally understandable to feel hesitant about making a switch, but we are so glad D’Anthony made the process smooth and easy no nightmare here! And an amazing quote? That’s the cherry on top! Thanks for trusting us and welcome to the family. 🎂🍰🧁Melanie Schelling State Farm "